Data Protection

Pubet Privacy Policy — Our Commitment to Protecting Your Data

Every piece of information you provide on Pubet is strictly protected. On this page, find out what data we collect, why we collect it, and how we keep it safe — all clearly laid out.

Last updated: January 2026 GDPR Compliant
What's in This Policy
1 What Information We Collect
2 How & Why Your Data Is Used
3 Third-Party Sharing Policy
4 Cookies & Tracking
5 Your Rights & Controls
6 Data Security Practices
Key Highlights

Privacy Policy Summary

Here are six things to know before reading the full document — in plain terms.

Only Necessary Data

Pubet only collects the information genuinely needed to provide services and verify identity. We never ask for personal data beyond what is necessary.

Never sold

Your name, phone number, or any personal information is never sold to advertisers or third parties. This is our core commitment.

256-Bit Encryption

All data transfers are encrypted with 256-bit SSL. Passwords are never stored in plain text — only their hashes are retained.

Your control

You can view, correct, or delete your own data at any time. This right can be exercised whenever you choose.

Transparent Cookie Policy

Every cookie in use and the reason for it is disclosed transparently. You have the option to disable non-essential cookies.

GDPR Compliant

Pubet handles data in accordance with international GDPR guidelines. Data requests are processed within 30 days.

1

Scope & Applicability

This Privacy Policy Pubet ("we", "our platform") and all users of our website or app ("you", "member"). By creating an account or using Pubet, you agree to this Privacy Policy.

This policy is written in plain language for users in Bangladesh, so every member can clearly understand how we handle their data. There are no conditions hidden behind legal jargon.

Important: If this policy changes, you will be notified in advance via your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

2

What Data We Collect

Pubet Two types of data are collected — information you provide directly, and data generated automatically while you use the platform.

Data Type Example When It Is Collected
Identity information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address Upon registration
Financial Information Mobile banking number, transaction history On Deposits/Withdrawals
Device information IP address, browser type, operating system Automatically at Every Session
Usage data Login times, games played, betting history While Using the Platform

Payment card numbers and full bank account details are not stored on Pubet servers. All payment information is processed directly by the payment gateway.

3

How and why your data is used

Pubet uses your information solely for the purposes listed below. The legal basis for each purpose is stated separately:

  • Account management: To create, verify, and maintain your account. (Legal basis: Performance of a contract)
  • Identity Verification (KYC): For anti-money laundering compliance and age verification. (Legal basis: Legal obligation)
  • Payment Processing: To process deposits and withdrawals securely. (Legal basis: performance of contract)
  • Fraud Prevention: To detect and prevent suspicious activity. (Legal basis: legitimate interests)
  • Customer Support Services: To address your questions and resolve any issues. (Legal basis: performance of a contract)
  • Sending Relevant Offers: To send you promotions based on your preferences. (Legal basis: Consent — withdrawable at any time)
  • Platform Improvement: Analytics to improve the user experience. (Legal basis: legitimate interests)

Your data will not be used for any purpose beyond those listed above. Should a new purpose arise, your consent will be obtained in advance.

4

Sharing Data with Third Parties

Pubet Your personal information is never sold to advertisers or marketing companies. However, data may be shared with specific third parties in limited circumstances:

  • Payment Processors: bKash, Nagad, and Rocket — only the information necessary to complete transactions.
  • Identity Verification Services: Licensed third-party providers for KYC — only the documents necessary for verification are shared.
  • Law enforcement agencies: When required by a court order or other legally binding obligation.
  • Technology service providers: Server hosting and security partners — covered under contractual confidentiality agreements.

What we don't do: Selling data for advertising purposes, sharing profiling data with social media companies, or adding you to marketing lists without your consent.

We have signed Data Processing Agreements (DPAs) with all third parties we work with. They may only use your data for specified purposes.

5

Cookies & Tracking Technologies

Cookies and similar technologies are used on the Pubet website and app. These help the platform function correctly and improve your experience.

Non-essential cookies can be disabled at any time from your browser settings. However, disabling essential cookies will prevent you from logging in.

6

Data Security Practices

Pubet Multiple layers of security are used to protect your data. Even if one layer is compromised, the remaining layers keep your information secure.

  • 256-Bit SSL/TLS Encryption: All data transmitted from the website to the server is encrypted.
  • Password hashing: Passwords are hashed using the bcrypt algorithm. Even our staff cannot view your password.
  • Data Encryption: Sensitive data is stored in the database in encrypted form using AES-256.
  • Regular security audits: Regular penetration testing conducted by licensed third-party security firms.
  • Restricted Access: Only authorized personnel have access to specific data.
  • Real-Time Monitoring: Suspicious access attempts are detected and flagged immediately.

In the event of a data breach, affected members will be notified within 72 hours and immediate steps will be taken to minimize any impact.

7

Your Rights & Controls

You have full control over your personal data. Under GDPR and international privacy standards, you may exercise the following rights:

Right to Access
The right to know what personal data we hold about you.
Right to Rectification
The right to correct inaccurate or outdated information.
Right to Erasure
A request to permanently delete your data under applicable conditions.
Right to Portability
The right to receive your data in a machine-readable format.
Right to Restrict Processing
Request to stop the use of your data for specific purposes.
Right to Object
Request to unsubscribe from marketing communications at any time.

To exercise any of your rights, email support@pubet.asia. Pubet will respond within 30 days.

Please Note: If you request deletion of your data, your account may also need to be closed, as certain information is essential for us to provide our services. Some data may be retained for a specified period due to legal obligations.

8

Data Retention Period

Pubet does not retain your data indefinitely. A specific retention period is defined for each category of information:

  • Account Information: For the duration of account activity and 5 years after closure (legal obligation).
  • Transaction Records: 7 years from the date of the last transaction (in accordance with anti-money laundering laws).
  • KYC Documents: 5 years after account closure.
  • Support conversations: 2 years after last contact.
  • Analytics data: Up to 2 years in anonymized form.
  • Marketing consent records: 3 years after consent is withdrawn (retained as proof).

Once the specified retention period ends, data is securely deleted or permanently anonymized.

9

Protection of Minors' Data

Pubet is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we become aware that a minor has registered by mistake, their account will be closed immediately and all collected data will be deleted.

Parents or legal guardians with concerns about a minor's account may contact us at support@pubet.asia. We will take action within 24 hours.

10

Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please contact us using the details below:

  1. Step 1: Email us directly at support@pubet.asia. Include the word "Privacy" in the subject line.
  2. Step Two: Contact us via Live Chat — available 24/7 with support in Bengali.
  3. Step 3: If your complaint is not resolved to your satisfaction within 30 days of emailing us, you have the right to escalate it to the relevant data protection authority.

We take every privacy complaint seriously and aim to provide a written response within 30 days.

Data-Related Contact

Submit a request to view, correct, or delete your data:

support@pubet.asia
Response Within 30 Days
Our security
  • SSL Encryption256-bit
  • Penetration TestingEvery 6 Months
  • Data Breach NotificationWithin 72 Hours
  • Data RequestWithin 30 Days
  • ComplianceGDPR
FAQs

What Members Want to Know

Withdrawing at Pubet is straightforward. Log in to your account, go to the "Withdraw" option, enter the amount, and confirm your registered bKash, Nagad, or Rocket number. Once your request is submitted, funds are typically sent within 15 minutes to 2 hours. For large first-time withdrawals, KYC verification may be required — submitting your ID document completes the process within 24 hours. Processing may take a little longer on weekends or during peak periods. You can check the status of any pending withdrawal under the "Transactions" section of your account.

To view all current offers and promotions on Pubet, visit the top menu on the site Latest Promotions Page — all offers are available there in one place. Typically, at least one new promotion is added each week. Special offers appear more frequently during the cricket season or major tournaments. Keep app notifications enabled so you never miss a new offer — you'll be notified on your phone the moment each new promotion goes live. If you'd prefer not to receive marketing emails or SMS, you can turn off communication preferences in your account settings.
Your Privacy Is Protected — Get Started Now

Your data is completely safe at Pubet. Register with confidence and experience Bangladesh's trusted betting platform.

বাংলা